Bubble pack + pappe + stretch films + wood frame(wood frame need extra fee)
10-30 days after confirming order,detail delivery date should be decided according to production season and order quantity.
What is the warranty of products?
--Warranty for machine is one year. But we will maintain for machine whole life, it only need pay the raw cost of material if some parts need to change.
How we claim warranty?
--During the warranty, if machines have any problems, pls kindly contact us in time, pls do not operate the machines without our guideline. If the problems are not cause of human behavior, we will offer proper solutions to deal with your problem free.
How you can guarantee products quality?
--Firstly, our factory has strict quality control system. All goods need three times test before send out. Secondly, all our products have been passed CE certificate. Some also pass INTERTEK, SASO.
What is the procedure of after sales service?
--Firstly, please kindly explain machine problems by pictures with text or video to us online. Secondly, once our after sales team receive, they will check and find out machine problems. (sorry for time jag). Our after sales service team will offer solutions to you in first working time.
What is your payment terms?
--Payment term: T/T, Trade insurance, Escrow, Money Gram, Western Union, cash, L/C are optional, 30% deposit in advance, balance paid before shipment.
How about delivery time?
--It take around 15-20 working days (detail based on your order.) after receiving 30% deposit.